I have been amusing myself over the last few weeks by continuing to post on the Tribalpages Facebook page, complaining about no chart and no response to my enquiries – and I was not the only one dissatisfied with the Tribalpages support. However, my sense of humour was obviously not shared by everyone, as I found myself “blacklisted” from the site, with all my comments deleted and no longer able to add comments to the site. On the same day I received an email from Tribalpages tersely informing me that my money had been refunded via Paypal and that they were no longer posting to Australia – oops, did I upset someone? 🙂
Sure enough, the refund has arrived and I have, in return, sent them a terse email saying what I think of their management of the matter. I doubt if I’ll get an answer though.
Family matters. 
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December 21, 2011 at 8:59 am
Gareth
I am very impressed by your trouble making ability. That being said, their management of the situation was poor and a swift kick up the pants was needed
December 21, 2011 at 9:10 pm
M&D
It has been an interesting exercise in using the power of “social media” to get a response – otherwise I think they would still be ignoring my emails. Significant I think that they have barred me from their fb site – and removed my comments. I have pointed out to them that the people whose doubts were raised by my comments will not be reassured by my sudden disappearance. Since then I have had two emails from people, via Tribalpages, asking for the access code to my webpage – is that a bit dodgy or am I getting paranoid?